Approve a case
curl --request PATCH \
--url http://localhost/api/api/cases/{id}/approval \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"case_assignee": 123,
"case_action": "<string>",
"reason_for_escalation": {}
}
'import requests
url = "http://localhost/api/api/cases/{id}/approval"
payload = {
"case_assignee": 123,
"case_action": "<string>",
"reason_for_escalation": {}
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.patch(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PATCH',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({case_assignee: 123, case_action: '<string>', reason_for_escalation: {}})
};
fetch('http://localhost/api/api/cases/{id}/approval', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "http://localhost/api/api/cases/{id}/approval",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PATCH",
CURLOPT_POSTFIELDS => json_encode([
'case_assignee' => 123,
'case_action' => '<string>',
'reason_for_escalation' => [
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "http://localhost/api/api/cases/{id}/approval"
payload := strings.NewReader("{\n \"case_assignee\": 123,\n \"case_action\": \"<string>\",\n \"reason_for_escalation\": {}\n}")
req, _ := http.NewRequest("PATCH", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.patch("http://localhost/api/api/cases/{id}/approval")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"case_assignee\": 123,\n \"case_action\": \"<string>\",\n \"reason_for_escalation\": {}\n}")
.asString();require 'uri'
require 'net/http'
url = URI("http://localhost/api/api/cases/{id}/approval")
http = Net::HTTP.new(url.host, url.port)
request = Net::HTTP::Patch.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"case_assignee\": 123,\n \"case_action\": \"<string>\",\n \"reason_for_escalation\": {}\n}"
response = http.request(request)
puts response.read_bodyCase Approval
Add Approval for a Case
Approve a case.
PATCH
/
api
/
cases
/
{id}
/
approval
Approve a case
curl --request PATCH \
--url http://localhost/api/api/cases/{id}/approval \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"case_assignee": 123,
"case_action": "<string>",
"reason_for_escalation": {}
}
'import requests
url = "http://localhost/api/api/cases/{id}/approval"
payload = {
"case_assignee": 123,
"case_action": "<string>",
"reason_for_escalation": {}
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.patch(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PATCH',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({case_assignee: 123, case_action: '<string>', reason_for_escalation: {}})
};
fetch('http://localhost/api/api/cases/{id}/approval', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "http://localhost/api/api/cases/{id}/approval",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PATCH",
CURLOPT_POSTFIELDS => json_encode([
'case_assignee' => 123,
'case_action' => '<string>',
'reason_for_escalation' => [
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "http://localhost/api/api/cases/{id}/approval"
payload := strings.NewReader("{\n \"case_assignee\": 123,\n \"case_action\": \"<string>\",\n \"reason_for_escalation\": {}\n}")
req, _ := http.NewRequest("PATCH", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.patch("http://localhost/api/api/cases/{id}/approval")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"case_assignee\": 123,\n \"case_action\": \"<string>\",\n \"reason_for_escalation\": {}\n}")
.asString();require 'uri'
require 'net/http'
url = URI("http://localhost/api/api/cases/{id}/approval")
http = Net::HTTP.new(url.host, url.port)
request = Net::HTTP::Patch.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"case_assignee\": 123,\n \"case_action\": \"<string>\",\n \"reason_for_escalation\": {}\n}"
response = http.request(request)
puts response.read_bodyPrior to reassigning a case from a maker to checker, the maker must perform the ‘case_action’. Depending on the type of case action, a reason for escalation must be stated in the request body.
“case_action” types
- Recommend Changes
- Recommend True Hit (requires a reason_for_escalation field of value type string)
- Recommend False Hit
- Conclude False Hit
- Conclude True Hit
- Requires View and Assess Case permission
- The case_assignee_id must be different from the current_user_id.
Authorizations
CustomAuthenticationcookieAuth
JWT token obtained from AWS Cognito or custom authentication service
Path Parameters
A unique integer value identifying this case.
Body
application/jsonapplication/x-www-form-urlencodedmultipart/form-data
Response
200
Case approved successfully.
⌘I
