Bulk approve multiple cases

curl --request POST \
  --url http://localhost/api/api/cases/bulk_approval \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "case_ids": [
    123
  ],
  "case_action": "<string>",
  "case_assignee": 123,
  "reason_for_escalation": {}
}
'

import requests

url = "http://localhost/api/api/cases/bulk_approval"

payload = {
    "case_ids": [123],
    "case_action": "<string>",
    "case_assignee": 123,
    "reason_for_escalation": {}
}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    case_ids: [123],
    case_action: '<string>',
    case_assignee: 123,
    reason_for_escalation: {}
  })
};

fetch('http://localhost/api/api/cases/bulk_approval', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "http://localhost/api/api/cases/bulk_approval",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'case_ids' => [
        123
    ],
    'case_action' => '<string>',
    'case_assignee' => 123,
    'reason_for_escalation' => [
        
    ]
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "http://localhost/api/api/cases/bulk_approval"

	payload := strings.NewReader("{\n  \"case_ids\": [\n    123\n  ],\n  \"case_action\": \"<string>\",\n  \"case_assignee\": 123,\n  \"reason_for_escalation\": {}\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("http://localhost/api/api/cases/bulk_approval")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"case_ids\": [\n    123\n  ],\n  \"case_action\": \"<string>\",\n  \"case_assignee\": 123,\n  \"reason_for_escalation\": {}\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("http://localhost/api/api/cases/bulk_approval")

http = Net::HTTP.new(url.host, url.port)

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"case_ids\": [\n    123\n  ],\n  \"case_action\": \"<string>\",\n  \"case_assignee\": 123,\n  \"reason_for_escalation\": {}\n}"

response = http.request(request)
puts response.read_body

"<unknown>"

POST

api

cases

bulk_approval

Bulk approve multiple cases

curl --request POST \
  --url http://localhost/api/api/cases/bulk_approval \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "case_ids": [
    123
  ],
  "case_action": "<string>",
  "case_assignee": 123,
  "reason_for_escalation": {}
}
'

import requests

url = "http://localhost/api/api/cases/bulk_approval"

payload = {
    "case_ids": [123],
    "case_action": "<string>",
    "case_assignee": 123,
    "reason_for_escalation": {}
}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    case_ids: [123],
    case_action: '<string>',
    case_assignee: 123,
    reason_for_escalation: {}
  })
};

fetch('http://localhost/api/api/cases/bulk_approval', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "http://localhost/api/api/cases/bulk_approval",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'case_ids' => [
        123
    ],
    'case_action' => '<string>',
    'case_assignee' => 123,
    'reason_for_escalation' => [
        
    ]
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "http://localhost/api/api/cases/bulk_approval"

	payload := strings.NewReader("{\n  \"case_ids\": [\n    123\n  ],\n  \"case_action\": \"<string>\",\n  \"case_assignee\": 123,\n  \"reason_for_escalation\": {}\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("http://localhost/api/api/cases/bulk_approval")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"case_ids\": [\n    123\n  ],\n  \"case_action\": \"<string>\",\n  \"case_assignee\": 123,\n  \"reason_for_escalation\": {}\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("http://localhost/api/api/cases/bulk_approval")

http = Net::HTTP.new(url.host, url.port)

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"case_ids\": [\n    123\n  ],\n  \"case_action\": \"<string>\",\n  \"case_assignee\": 123,\n  \"reason_for_escalation\": {}\n}"

response = http.request(request)
puts response.read_body

"<unknown>"

Authorizations

Authorization

string

header

required

JWT token obtained from AWS Cognito or custom authentication service

Body

case_ids

integer[]

required

List of case IDs to approve

case_action

string

required

Approval action to take

Minimum string length: 1

case_assignee

integer

Assignee user ID

reason_for_escalation

object

Reason for escalation

Show child attributes

Response

200 - application/json

Cases approved successfully.

Get cases by bucket

Bulk assign cases

Athena Documentation

Workflow

API Documentation

Bulk approve multiple cases

Authorizations

Body

Response