Using Batch Upload to Onboard Customers

Description

You can create multiple new customers at once using the Customer Batch Upload feature.

Simply download the template and populate it according to the required file format.

Navigation:
Log In to Artemis Dashboard → Add New Customers → Batch Upload → Hover the ‘i’ icon in the BATCH UPLOAD card

Important Notes

• Do not alter the template file format.
• Remove all sample rows before uploading.
• Rows after the first empty row will be ignored.
• Maximum 1,000 rows per batch upload.
• All dates must be in DD/MM/YYYY format.
• To update an existing customer, specify the Customer Reference ID.

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Trigger Screening

When enabled, Trigger Screening will instruct Artemis to start screening immediately after the entire file is uploaded.

If you prefer to delay screening, simply uncheck the option.

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Mandatory Fields and Key Fields to Note

Individual

Field	Requirement	Description
customer_reference_id	Mandatory, must be unique	Unique reference ID of the customer. Cannot contain duplicates.
is_active_customer	Mandatory	Specifies whether the customer is active. Accepted values: TRUE / FALSE.
reference_id	Mandatory	Unique reference number for the individual.
name	Mandatory	Full legal name of the individual.
gender	Mandatory	Gender of the individual.
country_of_nationality	Mandatory	Nationality of the individual. See country list
country_of_residence	Mandatory	Country of residence. See country list
id_type	Optional	Type of identity document. See identity document list
id_issue_date	Optional	Date of ID issuance (DD/MM/YYYY).
id_expiry_date	Optional	Date of ID expiry (DD/MM/YYYY).
industry	Mandatory	Industry of the individual. See industry list
occupation	Mandatory	Occupation of the individual. See occupation list
onboarding_mode	Mandatory	Onboarding mode used. See onboarding mode list
payment_modes	Mandatory	At least one of the three payment-mode fields must be filled. See payment mode list
product_service_complexity	Mandatory	Complexity level of product/service the customer is using. See product service complexities list
source_of_funds	Optional	Source of funds. See source of funds list
date_of_birth	Optional	Date of birth (DD/MM/YYYY).

Corporate

Field	Requirement	Description
customer_reference_id	Mandatory, must be unique	Unique reference ID of the customer. Cannot contain duplicates.
is_active_customer	Mandatory	Specifies whether the customer is active. Accepted values: TRUE / FALSE.
is_incorporated	Mandatory	Indicates whether the corporation is incorporated.
reference_id	Mandatory	Unique reference ID of the corporation.
name	Mandatory	Registered legal name of the corporation.
entity_type	Mandatory	Type of corporate entity. See entity types list
ownership_structure_layers	Mandatory	Number of ownership structure layers for the corporation. See ownership structure list
country_of_incorporation	Mandatory	Country where the corporation is incorporated. See country list
incorporation_date	Optional	Date of incorporation (DD/MM/YYYY).
incorporation_expiry_date	Optional	Expiry date of incorporation (DD/MM/YYYY).
country_of_operations	Mandatory	Primary country where business operations take place. See country list
business_activity	Mandatory	Primary business activity of the corporation. See industry list
onboarding_mode	Mandatory	Onboarding mode used. See onboarding modes
payment_modes	Mandatory	At least one of the three payment-mode fields must be filled. See payment modes
product_service_complexity	Mandatory	Complexity level of the product/service the corporation is using. See product service complexities
source_of_funds	Optional	Source of funds for the corporation. See source of funds list